Coinbase is your premier source for everything Bitcoin related. We however are not the Bitcoin network itself, and cannot assist with questions unrelated to the Coinbase suite of tools and services. If you need help with general Bitcoin network questions and issues, please visit and ask questions there for a free and open discussion about Bitcoin with others in the Bitcoin community.

Before contacting Coinbase, please confirm that you understand Coinbase is not the official website for Bitcoin.

Coinbase provides a suite of tools and services on top of the Bitcoin network but Coinbase is not Bitcoin itself. Bitcoin is not a company, just like how the internet is not a company.

You understand that Coinbase can only help you with issues related to the Bitcoin.com website and not any issues related to the Bitcoin network.